StreamEdgeSolutions

Business Automation · Communication

Notification Automation

Tell the right person the moment something needs attention — and nobody else.

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$499USD one-off

One payment. Work starts once we have confirmed your requirements.

The four questions this page answers

  1. 1

    What you buy

    A fixed-price, one-off setup done remotely: a notification layer that watches for the events that matter in your systems and alerts the specific person who can act, through the channel they actually check. Up to 15 rules, configured, tested and handed over.

  2. 2

    What you get

    4 deliverables, listed in full below

    • A configured notification rule set
    • Routing and escalation matrix
    • Channel delivery working end to end
    + 1 more
  3. 3

    How it is delivered

    Remote Setup

    Carried out remotely by our team. Nothing is posted and no one visits.

    REMOTE SERVICE

  4. 4

    How long it takes

    1–2 weeks

    Measured from the point everything under “what we need from you” is with us, not from the moment you pay.

An automated workflow: trigger, rule, action and notification — illustrative concept, not a screenshot of a client system
An automated workflow: trigger, rule, action and notification. Illustrative interface concept — not a screenshot of a client deployment.

What is this, in plain English?

A fixed-price, one-off setup done remotely: a notification layer that watches for the events that matter in your systems and alerts the specific person who can act, through the channel they actually check. Up to 15 rules, configured, tested and handed over.

Notifications fail in two directions: too few, so problems sit unnoticed, or too many, so everyone mutes them. This work identifies the events that genuinely require a human response, decides who that human is, and routes each one accordingly — with quiet hours, grouping, and escalation when the first person does not respond.

The problem it solves

Either nobody knew the order came in, or everyone gets 200 alerts a day and has stopped reading them.

If that does not describe you, this is probably the wrong product. Tell us and we will point you at a better fit rather than sell you the nearest one.

What you get

The concrete things that exist at the end and that you own.

4 deliverables

  • A configured notification rule set
  • Routing and escalation matrix
  • Channel delivery working end to end
  • A notification log

What's included

The work covered by the figure in the buy box, at no extra cost.

  • Up to 15 notification rules
  • Email and in-app channels
  • Escalation configuration
  • Quiet hours and grouping
  • Two-week tuning review
  • Training

Not seeing something you expected? Check what you are not buying before you order.

What does it do?

Everything listed here is delivered as part of this product. Nothing on this list is aspirational.

  • Event rules defining what is worth an alert
  • Per-recipient routing and channel preference
  • Email and in-app delivery included; SMS available as a paid add-on
  • Grouping so related events do not fire separately
  • Quiet hours and working-time rules
  • Escalation if the first recipient does not acknowledge

How it works

The delivery sequence from order to handover.

  1. 1

    Decide what matters

    We prune the list to events that genuinely need a person, which is usually shorter than expected.

  2. 2

    Assign recipients

    Each event gets an owner and a fallback.

  3. 3

    Configure channels

    Delivery route, quiet hours and grouping rules per recipient.

  4. 4

    Set escalation

    What happens when nobody acknowledges within the window.

  5. 5

    Tune after two weeks

    We review what fired, and turn off what turned out to be noise.

Delivery & fulfilment

Stream Edge Solutions ships nothing. Every package on this site is carried out and handed over remotely — this is exactly what happens after you order.

REMOTE SERVICEHow this is delivered
  1. 1We confirm requirementsWe read what you sent with the order, come back in writing with anything missing, and agree the scope before any chargeable work starts.
  2. 2We build and configure remotelySetup, configuration and testing are done by our team over a remote connection — on your systems or on ours, whichever the package specifies.
  3. 3We hand it overYou receive the working setup, the credentials, the documentation and a walkthrough. Everything built for you is yours at handover.

Carried out remotely by our team. Nothing is posted and no one visits. Typical turnaround: 1–2 weeks.

Delivery method
Remote Setup
Expected delivery time
1–2 weeks
Measured from the point everything under “what we need from you” is with us — not from the moment you pay.

Full detail of how work is handed over, what happens if requirements are outstanding and how order records are kept is in the Delivery & Fulfilment Policy.

What we need from you

Nothing starts until these are in place, and the turnaround above is measured from that point — not from the moment you pay.

  • Systems that expose the events you want to watch
  • A list of recipients and their responsibilities
  • An email sending provider account in your own name — and an SMS provider account too, if you add the SMS channel

Who this is for

  • Teams that miss time-sensitive events
  • Businesses whose alert channels have been muted by everybody
  • Operations teams needing escalation paths
  • Anyone relying on someone refreshing a screen

Business needs this addresses: Automate work, Improve operations

What's not included

Just as plainly as the list above: the things this package is not.

  • The SMS channel itself, which is a paid add-on, plus any SMS or push provider fees
  • Monitoring of infrastructure, which is covered by the server monitoring product
  • 24/7 human response — this notifies your team, it does not staff it

Anything outside the scope above is quoted separately, in writing, before it is carried out. Nothing is added to your bill without your agreement.

FAQs

How do you stop alert fatigue?

By being ruthless at the design stage and reviewing again after two weeks of real traffic. A rule that has fired forty times and produced no action gets turned off.

Is this the same as server monitoring?

No. This watches business events — an order, an approval, a deadline. Infrastructure monitoring is a separate product with its own checks and thresholds.

Refund & cancellation

What happens if you change your mind, and what happens to money already paid.

Cooling-off before work starts
You have 7 days after ordering to cancel while work has not yet begun. Up to 25% may be retained to cover scoping and scheduling already carried out.
Work already done
Once delivery has started, refunds are assessed against the work completed and the deliverables already handed over — the list under “what you get” above is what that assessment is made against. Approved refunds are processed within 14 days.
If we cannot deliver what is described here
You are refunded. The scope on this page is the scope we are held to, which is exactly why the exclusions above are stated before you buy rather than after.

The full terms, item type by item type, are in the Refund & Cancellation Policy. How the work reaches you is covered by the Delivery & Fulfilment Policy.

Not sure this is the right product?

We would rather point you at the right thing than sell you the nearest one. Ask us before you buy — no obligation.

Ask a questionRequest a custom quote

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